What we collect:

- Your name, email, profile information

- Session scheduling and participation data

- Payment information (processed securely through third-party processors)

- Communications sent through the Platform

- Basic usage and device analytics

What we DON'T collect:

- Social Security Numbers

- Government-issued IDs

- Medical records or health information

- Detailed financial data (beyond payment processor tokens)

How we use it:

- Operating and improving the Platform

- Facilitating mentor-mentee sessions

- Processing payments securely

- Ensuring safety and preventing fraud

- Communicating important updates

Who we share with:

- Payment processors (Stripe, PayPal, etc.)

- Analytics providers (to improve user experience)

- Service providers assisting with operations

- Legal authorities when required by law

- We NEVER sell your personal data

Y

our rights:

- Request access to your data

- Request corrections to inaccurate information

- Request deletion of your account and data

- Contact us at support@mentordash.com

SECTION 1. INTRODUCTION

MentorDash LLC (“MentorDash”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect personal information when you use the MentorDash Platform.

SECTION 2. INFORMATION WE COLLECT

We may collect:

- Account information (name, email, profile details)

- Session data (scheduling, participation metadata)

- Payment information (processed by third-party processors)

- Communications sent via the Platform

- Device and usage analytics

We do NOT collect:

- Social Security Numbers

- Government IDs

- Medical records

- Sensitive financial data (beyond processor tokens)

SECTION 3. HOW WE USE YOUR INFORMATION

We use data to:

- Operate and maintain the Platform

- Facilitate mentorship sessions

- Process payments

- Improve user experience

- Ensure safety, compliance, and fraud prevention

- Communicate updates and policy changes

SECTION 4. HOW WE SHARE INFORMATION

We may share information with:

- Payment processors

- Analytics providers

- Service providers assisting operations

- Legal authorities when required by law

We do NOT sell personal data.

SECTION 5. DATA RETENTION

We retain data only as long as necessary for Platform operations, compliance, or legitimate business purposes.

SECTION 6. SECURITY

We implement reasonable safeguards to protect data. No system is perfectly secure, and users share information at their own risk.

SECTION 7. USER RIGHTS

Users have the following rights regarding their personal data:

Access Rights:

- Request a copy of the personal data we hold about you

- Receive information about how your data is being used

Correction Rights:

- Request correction of inaccurate or incomplete information

- Update your profile information directly through your account settings

Deletion Rights:

- Request deletion of your account and associated personal data

- Note: Some data may be retained for legal compliance, fraud prevention, dispute resolution, or enforcement of agreements even after account deletion

Data Portability:

- Request a copy of your data in a commonly used, machine-readable format where technically feasible

How to Exercise Your Rights:

Submit requests to: support@mentordash.com

We will respond within thirty (30) days of receiving your request.

We may require identity verification before processing certain requests to protect your privacy and security.

Limitations:

We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize others' privacy, are impractical, or would compromise legal rights or obligations.

SECTION 8. COOKIES & TRACKING

The Platform may use cookies or similar technologies for analytics, preferences, and login functionality.

SECTION 9. CHILDREN’S PRIVACY

MentorDash is strictly for users 18+. We do not knowingly collect data from minors.

SECTION 10. INTERNATIONAL USERS

By using the Platform, international users consent to data transfer to servers located in the United States.

SECTION 11. CHANGES TO THIS POLICY

MentorDash may update this Policy at any time. Continued use after updates constitutes acceptance.

SECTION 12. CONTACT

For privacy inquiries, contact: support@mentordash.com

QUESTIONS, CONCERNS, OR DATA REQUESTS?

For privacy inquiries, data access requests, or concerns:

Email: support@mentordash.com

MentorDash LLC

Denton County, Texas

We aim to respond to all privacy-related requests within 30 days.

Last Updated: January 2026